Refund Policy

Ask Gigi · ABN 40 366 975 511
gigi@askgigi.io
PO Box 3103, Newport VIC 3015

Effective Date: May 25, 2026
Refund Eligibility

Single Experience ($5.99):

Full refund within 24 hours if you haven't accessed full recommendations.

Monthly Membership ($9.99/month):

Full refund for first month if requested within 7 days and used <3 times. No refunds for subsequent months.

Annual Membership ($99/year):

Full refund within 14 days if used <5 times. After 14 days, no refund but can cancel to prevent renewal.

How to Request

Email gigi@askgigi.io with order number and reason. Processed in 7-10 business days.

Australian Consumer Law

Nothing limits your ACL rights to refund, replacement, or compensation for services not fit for purpose or not delivered with acceptable care and skill.

Contact
Postal: PO Box 3103, Newport VIC 3015, Australia

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