Terms Of Service

Ask Gigi · ABN 40 366 975 511
gigi@askgigi.io
PO Box 3103, Newport VIC 3015

1. Introduction

These Terms of Service govern your access to and use of Ask Gigi, a digital gift-recommendation service operated in Australia under ABN 40 366 975 511. By accessing or using Ask Gigi, you agree to be bound by these Terms. If you do not agree, you must not use the service.

Ask Gigi provides personalised gift suggestions based on information you supply. The service is intended for individuals aged 18 and over.

2. Description of the Service

Ask Gigi generates curated gift recommendations using user-provided information, internal logic, categorisation systems, and information published by retailers. The service provides general guidance only and does not guarantee accuracy, suitability, availability, or appropriateness of any recommended product.

Ask Gigi does not sell products directly. All purchases occur through third-party retailers.

3. User Responsibilities

You agree to:

Provide accurate and truthful information
Use the service lawfully

Not misuse, disrupt, or interfere with the platform

Not copy, reverse engineer, or attempt to extract the underlying logic or systems

You are solely responsible for any decisions or purchases made based on Ask Gigi’s recommendations.

4. No Affiliate Marketing

Ask Gigi does not use affiliate links and earns no commission on anything you buy. Links to shops are plain links, and you are welcome to buy any gift wherever you like, including anywhere you find it for less.

Everything here is chosen to help you connect or give a gift that brings joy.

5. Product Availability & Retailer Control

Ask Gigi does not control:

stock levels
pricing
product changes
discontinuations

retailer policies

Products may become unavailable at any time. Ask Gigi cannot guarantee that any recommended item will be in stock or available for purchase.

6. Shipping & Fulfilment

Shipping costs, delivery times, and fulfilment policies are determined solely by the retailer. Some retailers offer free shipping above certain thresholds; others do not.

Ask Gigi has no control over:

shipping fees
delivery delays
packaging
fulfilment errors
lost or damaged parcels

All shipping-related matters must be directed to the retailer.

7. Intellectual Property

All content, branding, logic, design, text, and materials within Ask Gigi are owned by the operator of Ask Gigi (ABN 40 366 975 511). You may not copy, reproduce, distribute, modify, or create derivative works without written permission.

8. Payment & Subscriptions

If Ask Gigi offers paid features or subscriptions:

Pricing will be displayed clearly
Billing occurs through the platform provider

Refunds are subject to the stated refund policy

You may cancel at any time according to the platform’s cancellation process

Ask Gigi is not responsible for third-party payment processor errors.

9. Third-Party Links & Liability

Ask Gigi includes links to external websites. These are provided for convenience only. Ask Gigi is not responsible for:

the content of third-party websites
product quality
retailer behaviour
fulfilment issues
inaccuracies on external sites
changes to product details or pricing

You access third-party sites at your own risk.

10. Disclaimers & Limitation of Liability

Ask Gigi is provided “as is” without warranties of any kind.

Ask Gigi is not liable for:

emotional outcomes
relationship outcomes
dissatisfaction with gifts
financial loss
incorrect purchases
product defects
shipping delays

any indirect or consequential damages

To the maximum extent permitted by Australian law, Ask Gigi’s liability is limited to the amount you paid for the service (if any).

11. Privacy & Data Handling

Ask Gigi collects and uses personal information in accordance with its Privacy Policy. You can access the Privacy Policy on the Ask Gigi website.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in Victorian courts.

13. Contact Information

For legal or support enquiries:Email: gigi@askgigi.io

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